Incident Management
When system interruptions, malfunctions and intrusion occurs, uncertainty often exists concerning the probably cause and whether the cause was intentional or accidental. Coupled with the complexity of the issue, its interrelationships of systems, software, hardware and human interventions and their variables, a seemingly simple situation (in reality) can (often) pose a formidable task in determining its cause, thus affecting the possible remedy.
Innovative CSi team of experts can provide incident response management planning team, the implementation tasks to manage your incidents of this task may be more or less as manageable, irrespective of the organization’s size. Thus, a strong foundation of tools, methodologies and principles, is recommended for its utilization, which is built based upon four underlying principles:
- AVOIDANCE: This employs the underlying processes that seek to create a secure environment.
- ASSURANCE: Ensuring policies, standards and practices are followed.
- DETECTION: Accurately detect an intrusion attempt (best possible method is in real-time) and taking immediate (and appropriate) action to terminate successfully the intrusion (attempt), and possibly apprehend the infiltrator.
- RECOVERY: Restore the system (and its environment) to full operational status.
Innovative CSi works with your organization to assist in the response of an incident to reduce cost and manage the evidence. With our expertise and backgound, we provide a sound methodology to collect, preserve, analyze and present evidence. We assist in the preparation of your team from the department level to the whole organization. Innovative CSi team fills your gaps by providing the proper expertise to ensure the proper response. Our expertise in the area of incident response can ensure that your organization's assets and information are protected. Providing effective and efficient means of dealing with the situation in a manner that reduces the potential impact to the organization.